Experience: 0-1 yearsJob Title: Customer Service Executives
Location: Hyderabad
Education: UG - Graduation,PG - Any PG Course - Any Specialization
Compensation:Rupees 60,000 - 70,000
Name of the company:Tata Businesss Support Services Limited
Job Description:
Voice based customer service
Desired Profile:
0-2 years experience in the BPO field or in a service industry. 1 year of experience in customer care/ handling customers in a BPO environment in the client’s line of process will be a definitive advantage.
Good Typing Skills (preferably 18 wpm), adept at operating computers & familiarity with Internet is desired
Aptitude: Process orientation, Systems thinking
Key Competencies: Good communication skills on the English (preferably with a neutral accent), Hindi and any one of the regional languages, have pleasing telephone etiquettes, Customer focus,
Willingness to learn.
About the Company:
Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients.
We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.
We employ a 5000 strong skilled workforce across the globe that provides 24x7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.
Executive Name:T.Sujatha
Address:
Tata Business Support Services Limited,
1-8-371, Gowra Trinity, SP Road,
Chiran Fort Lane, Begumpet,
Hyderabad-500016.
Email Id : careers.hyd@serwizsol.com
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