Fresher's Walkin Interviews at BPO (MNC) Hi Tech CitySykes Enterprises (India) Pvt. Ltd

Summary

Experience: 0 Years

Location:

Hyderabad / Secunderabad

Education: UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization

Industry Type: BPO/ITES

Role: Associate/Sr. Associate -(NonTechnical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Posted Date: 26 Mar

Desired Candidate Profile

Any Graduate

Good communication skills and assertiveness without being aggressive

Good English Language skills including comprehension

Ability to contribute additional efforts and time as and when required

Added advantage of work experience in email customer support environment

 Willing to work in night shifts

Walkin Date : from 12 April 2010 to 16th April 2010
Time: From 11:00 AM to 6:00 PM
Venue:  1st floor, Building # 14,, K Raheja IT Park, Hi Tech City,, Madhapur, HYDERABAD, Andhra Pradesh - 500081,India

Job Description

Solving customer queries by providing Customer support through e-mail.

To handle transaction and management of queries received from customers.

Maintaining and building relationship with customers fostering reliability, quality of service and efficient delivery with respect to customer service.

Collaborates with other team members on knowledge transfer, development of knowledge bases, standards, policies and procedures.

Willing to work in night shifts 
 
Walkin Date : from 12 April 2010 to 16th April 2010
Time: From 11:00 AM to 6:00 PM
Venue: 1st floor, Building # 14,, K Raheja IT Park, Hi Tech City,, Madhapur, HYDERABAD, Andhra Pradesh - 500081,India

Keywords: Custemer care, Non - Voice, BPO

Company Profile

SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.

Contact Details

Company Name: Sykes Enterprises (India) Pvt. Ltd

Website: http://www.sykes.com

Executive Name: Mr.Ramchander

Address: 1st floor, Building # 14,
K Raheja IT Park, Hi Tech City,
Madhapur
HYDERABAD,Andhra Pradesh,India 500081

Email Address: ramchander.gosika@ictgroup.com,ramchander.gosika@sykes.com

Telephone: 91-40-40275774