Job Opening For Process Associate In Genpact

Experience: 0 - 4 Years

Job Title: Process Associate

Location: Jaipur

Education: UG - Graduation Not Required,B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,BCA - Computers,BHM - Hotel Management, PG - Post Graduation Not Required,M.A - Any Specialization,M.Com - Commerce,M.Sc - Any Specialization,MBA,PGDM - Advertising,Mass Communication, HR,Industrial Relations, International Business, Marketing

Compensation: Rupees 90,000 - 2,00,000,Additional Monthly Performance Linked Incentive and Annual Performance Linked Bonus

Name of the Company: Genpact


Job Description:

Take Inbound call

Take orders over phone / sales for the customer.

Display empathy/ understanding/ concern towards customers

Be fluent in free speech - Predominantly English

Wants to delight customers, above and beyond the call of duty

Is able to communicate clearly

Is able to handle complaints, even when handling unpleasant customers

Works accurate and with eye for detail

Has a pleasant, friendly style

Desired Profile:

Excellent English Communication skill

Customer Service

Day Shift

Graduates, Undergraduates, Post Graduates, MBA Marketing, HR, International Business can apply

Undergraduates can also apply.

Company Profile:

Genpact is a global leader in managing business process and technology management. Our entire organization of over 41,000 employees is focused on process and engaged in improving client processes and driving business impact. We look at process as a science and our proprietary Smart Enterprise Processes (SEPSM) employs a scientific, highly granular approach to managing business processes.

Genpact couples its deep process knowledge, insights and best practices with focused IT capabilities, targeted analytics and pragmatic reengineering to deliver a comprehensive solution. Our broad portfolio consists of both enterprise G&A and industry-specific services. In every area, we go from meeting simple transactional needs to providing process management capabilities, where complex decision making and keen judgment are required. Services are seamlessly delivered from a global network of centers in 13 countries to meet a client’s business objectives, cultural and language needs, and cost reduction strategy.

Contact Details:

Executive Name: Pooja

Address:

Genpact

Jawaharlal Nehru Marg,

Malviya Nagar, Jaipur

Telephone: 01414092385

Email Address: jaipur.hiring@genpact.com