Cramster Opening for Freshers

Experience:
0 - 2 Years
Location:
Delhi
Compensation:
Rupees 1,50,000 - 2,00,000
Education:
UG - Any Graduate - Any Specialization PG - Post Graduation Not Required
Industry Type:
BPO/ITES
Role:
Associate/Sr. Associate -(NonTechnical)
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
16 Nov
Desired Candidate Profile
- Graduate/Post-graduate in any discipline(FRESHERS WELCOME)

- Previous Customer Service Experience handling US Customers via web/email/chat in an international call center.

- Good knowledge of MS office (Internet, Email, Chat)

- Willingness to work in Flexible shifts

- Excellent English written and oral communication skills (American Language is must)

- Ability to effectively and professionally present information to customers, clients, and other employees of the organization

- Good typing speed


Job Description
- Respond timely and accurately to customer queries via email and live chats

- Monitor Question & Answer board

- Collect & analyze customer feedback

- Process online applications and gift orders

- Ensure 100% client satisfaction

- NIGHT SHIFTS


Keywords: Web Process Associate, Customer Care Associate
Company Profile
Cramster E-learning Services Pvt. Ltd., a Delhi based KPO, a US subsidiary, catering to a large community of college students across the globe.

Cramster.com is the leading online study resource for college students enrolled in math, science, and other quantitative subjects.

Cramster.com is one of the largest technologies driven innovative education company worldwide. It is an emerging enterprise in the e-enabled education industry with a new set of beliefs, strategy and thoughts and is one of the largest E-learning service providers worldwide.

We are on our expansion way and looking for young talented people who wants to make a difference and be a part of this growing phenomenon and grow with it. We foster a dynamic & growth-oriented working environment. At Cramster, we are all driven by a single purpose - 'to offer a learning experience on the web that is nothing less than revolutionary”

If you feel you have got all, do drop us mail with your updated resume at: newdelhicareers@cramster.com
Contact Details
Company Name:
Cramster.com
Website:
http://www.cramster.com
Executive Name:
Deepa Chakravarti
Address:
Cramstercom
273, 3rd Floor
Captain Gaur Marg, Opp. Okhla Mandi
Near Shrinivaspuri Bus Depot
NEW DELHI,Delhi,India 110065
Email Address:
newdelhicareers@cramster.com
Telephone:
91-11-41802241