Cognizant IT IS – Service Desk Fresher Hunt

Cognizant IT IS – Service Desk Fresher Hunt.   Spot the budding freshers talent with Excellent communication skills;  refer them for our IT IS Service Desk practice & stand a chance to win loads of prizes and gifts. Hurry! Valid only for referrals between August and October 2010 ·   Top IT IS Service Desk Fresher Hunter – the Associate who refers the highest number of fresher’s (joinees) in a month for IT IS across locations o   Stands to win exciting gifts including iPods. ·   With discovery comes fame! o   Posters with the names and photos of the top five ‘Fresher Hunters’ will be published on a monthly basis.           Here are some guidelines to help you begin the Service Desk Fresher Hunt. Profile IT IS Service Desk Eligibility Criteria ·         BSC - Maths, Electronics, Statistics, CS/IT & BCA ·         Consistent aggregate marks of 60% in X, XII & Graduation ·         2009/2010 pass-outs only ·         No B.E/B.Tech in this wave of hiring. Work Location Any location across Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore & Pune.  Shifts Should be flexible to work in any shifts (including night shifts) Critical Requirement Excellent Communication skills Contact ITISFreshers@Cognizant.com       Job Description ·         Remote management of client IT infrastructure like servers, OS, databases, network, etc ·         Supporting Cognizant clients on troubleshooting issues relating to software, hardware & networking ·         Understanding problems & providing remote technical resolution (telephone, mails and other tools) ·         Escalating issues to specialized support groups for complex technical issues ·         Coordinate on tracking status, providing updates & resolution confirmation.        Selection Process ·         Step 1: Written Aptitude Test, followed by Communication & HR Interviews. ·         Step 2:Candidates who are selected as Trainable in the communication round would undergo a 1 month communication training at a communication vendors place & joining would be subject to clearing the final interview post training. Treasure the Freshers. Be Cognizant.