Experience:0 - 2 YearsJob Title:Customer Care Executives
Location:Hyderabad
Compensation: Best in the BPO Industry
Education:UG - Any Graduate - Any Specialization, PG - Any PG Course - Any Specialization
Name of the Company: Sykes Enterprises India Pvt. Ltd.
No Of Openings:10
Job Description:
Solving customer queries by providing Customer support through e-mail.
To handle transaction and management of queries received from customers
Maintaining and building relationship with customers fostering reliability, quality of service and efficient delivery with respect to customer service.
Collaborates with other team members on knowledge transfer, development of knowledge bases, standards, policies and procedures
Desired Profile:
Added advantage of work experience in email customer support environment
Any Graduate
Excellent communication skills and assertiveness without being aggressive.
Excellent English Language skills including comprehension
Ability to contribute additional efforts and time as and when required
Company Profile:
SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.
Walk in:
Date:4th,5th,6th Aug 2010
Time:11 am to 8 pm at
Venue:
ICT Business Services
Building # 14, Ist Floor
K Raheja IT Park, Mindspace
Madhapur, Hyderabad- 82.
Contact Details:
Executive Name:Mr.Ramchander
Email Address:ramchander.gosika@sykes.com
Telephone: 40-91-40275774
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